Decision Support Manager - Credit Risk

Nairobi, Kenya

Posted 21 hours ago

Full time

JR1131575

Help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. Join us for career defining opportunities that give you the chance to thrive.

Job Description

 About Us

East African Breweries PLC (EABL) is East Africa’s leading branded alcohol beverage business with an outstanding collection of brands that range from beer, spirits and adult non-alcoholic drinks (ANADs), reaffirming our standing as a total adult beverage (TAB) company.

EABL has extensive operations in Kenya, Uganda and Tanzania with breweries, distilleries, support industries and a distribution network across the region. It also runs a growing export operations business within and outside of the wider Eastern Africa region. The group’s diversity is an important factor in delivering the highest quality brands to East African consumers and long-term value to East African investors.

EABL operates within a multi-cultural, multinational, multi-currency environment, dealing with various regulatory, tax and compliance requirements

EABL is a Public Listed Company (Plc) listed on the Securities/Stock Exchange in Kenya, Uganda and Tanzania.


Purpose of role



The DSM - Credit will report functionally to the Head of Credit Risk Management (HoCRM) and be responsible for overseeing key credit management metrics, providing robust analysis and insights to support effective decision-making and world-class credit risk management. The role will leverage analytics, financial expertise, and business understanding to identify risks, raise key red flags, and drive actions that enhance customer sustainability, working capital performance, and cash collection effectiveness. The incumbent will support strategic decisions on credit and reserve limits, ensure accurate and complete reporting, and work closely with the OTC team to strengthen credit management processes, build distributor capabilities, and embed best practices. The role will also engage and influence key stakeholders across the business and shared services, continuously monitor credit performance, drive process improvement initiatives, and ensure all Credit/OTC CARM controls are effectively implemented and sustained.

Key accountabilities


  • Get involved in driving the right focus and oversight on credit management processes, related KPIs and opportunities therein.
  • Strong ability to drive insights generation in the market and through DBSI using robust analytics.
  • Working through insights with key stakeholder to pro-actively attain solutions.
  • Monitors and delivers strong WC reporting in the Balance Sheet.
  • Strong performance while holds others to account.
  • Support internal CARM checks and external audit process.
  • Constructively challenges ways of working seeking improvement opportunities.
  • Train business partners on credit risk KPIs and deliverables.
  • Have the ability to hold fort and deliver in the absence of the HoCRM

Qualifications and Experience Required


Qualifications

  • A business-related degree or equivalent.
  • ACCA/ CPA K

Experience and Skill


  • 6-8 years’ experience in a similar role
  • Strong track record in analytic or finance roles, strong commercial acumen both analytical and logical
  • Ability to manage projects, prioritise and work to deadlines.
  • Flexible and able to adapt readily to a changing environment
  • Willingness to make recommendations against popular/current thinking (if appropriate)
  • Excellent Microsoft Excel and modelling skills
  • Strong communication skills both written and spoken.
  • Has significant financial knowledge and willingness to improve day-to-day
  • Makes suggestions on improvement actions to achieve business goals and improve business performance
  • Is self-confident, accurate and pays attention to details



Working with Us

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win.

Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Diageo - leading premium drinks company

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 27,500 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.


Drinkiq - everything you need to know

What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ.

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Employee: Regular

Primary Location: Nairobi, Kenya

Job posting start date: 2nd November 2026

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