Global Business Operations
Support talented people globally
Help shape the future of our business with our Global Business Operations team. Together, you'll celebrate life, every day, everywhere.
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Deliver exceptional service experiences
Join our Global Business Operations (GBO) experts and help support 21 Diageo markets across the world. You'll be providing strategic, financial, and business services that are critical to the day-to-day performance of our business. Together with colleagues around the globe, you'll free local teams to put all their energy into marketing and selling our much-loved brands, such as Johnnie Walker, Guinness, Captain Morgan, Tanqueray, and Baileys.
You'll be introduced to an ever-expanding ecosystem of people, learning opportunities, skill-sets, and insights that give you immense opportunities to showcase your skills and accelerate your career. You'll make your mark and push boundaries as you deliver tomorrow's exceptional service experiences.
Meet the Enterprise Operations Team in Bengaluru
The team discuss their experiences working for Diageo and their goals for the future.
Being the youngest of five shared service centres, the Enterprise Operations Team provides financial and business support to our teams across the world, helping different markets sell our products.
Our Global Business Operations teams
In our Data Experience team, you'll help us maintain accurate, good quality data that meets our compliance requirements. This includes customer, commercial, financial, supplier, and product and supply data. You'll collaborate with our central and market teams and with the other GBO areas, playing a vital role in driving continuous improvement of our data quality. And you'll be celebrated for making our data processes as smooth and efficient as possible.
In this team, you'll play a critical role in supporting our employees from onboarding to offboarding, including payroll and annual reward cycles, resource planning and learning and development. And if you join our helpdesk agents, you'll be on hand to help with HR enquiries, policies, and Workday. Every day, you'll get to collaborate with and learn from talented colleagues around the world.
Our Supplier Experience team delivers a seamless process for our vendors and employee partners across the business from initial sourcing through to procurement, invoice management and payments. You'll support every step of the way, from handling queries, ensuring payments are paid on time and assisting with travel and expense management. Your passion and ideas will be celebrated as you help us to become the customer of choice for our vendors.
You'll have a varied and exciting role driving our commercial activity, including customer orders and billing, managing credit risk processes, collecting and allocating cash, and managing disputes, returns and reimbursements. By making our processes as efficient as possible for our markets and customers, you'll help shape our business and enjoy career-defining opportunities.
As part of the Finance Experience team, you'll provide insight into the company's financial performance, helping inform our management team's strategic planning and decision-making. This team covers the breadth of finance and accounting management processes, including the preparation of financial statements, accounting activities for fixed assets, inventory and inter company, and management of month end closing activities. In this role, you'll get all the support and tools you need to reach your fullest potential.
Forecasting, Planning and Analytical Experience
The FP&A Experience team delivers timely reporting and analysis that provides insight into the company's financial health and the factors that drive business performance. In joining this team, you'll assist with a wide range of planning, forecasting and analytics activities, developing insights at strategic, market and regional level. You'll combine financial, operational and external data, helping us better anticipate risks and identify growth opportunities. Your work will help shape the future of our business and you'll be empowered to voice your ideas.