Global Business Operations

Support talented people globally

Make a difference beyond today as you help shape the future of our business with our Global Business Operations (GBO). Inspire excellence as we build brands consumers love.

Global Business Operations (GBO) experts and help support

Deliver exceptional service experiences

Join our Global Business Operations (GBO) experts and help support 21 Diageo markets across the world. You'll be providing strategic, financial, and business services that are critical to the day-to-day performance of our business. Together with colleagues around the globe, you'll free local teams to put all their energy into marketing and selling our much-loved brands, such as Johnnie Walker, Guinness, and Smirnoff.

You'll be introduced to an ever-expanding ecosystem of people, learning opportunities, data and insights that give you opportunities to grow and showcase your skills as you accelerate your career. You'll make your mark and push boundaries delivering tomorrow's exceptional service experiences.

Work cross business areas and countries

We’re driven by the power of diversity, collaboration, and innovation. Our GBO hubs are the backbone of our mission to deliver excellence across our functions all over the world. Strategically located in vibrant cities, our GBO offices inspire growth, foster creativity, and connect global talent.

You'll join a team of over 2,000 talented people, with the opportunity to work in one of our four offices in Bangalore, Budapest, Bogota and Manila – you'll carve a career worth celebrating in a truly global environment.

Wherever you join, you'll have the chance to work across different parts of our business to deliver first-class service experience to our markets. You'll collaborate with and learn from people from all corners of the world, empowering you to keep growing.

Learn and get rewarded

You'll be encouraged to learn and develop, whilst getting the support you need with the opportunity to take part in our learning and development programme focused on skills needed now and in future across digital and our industry. You'll take ownership of your work whilst harnessing your talent, helping you to create a career worth celebrating.

You'll enjoy an attractive reward and benefits package, whilst both your and your team's successes will be recognised and celebrated. And in an inclusive and supportive culture, you'll be empowered to voice your ideas and be you. There's no limit to how far you can go.

Our Global Business Operations teams

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Data Experience

In our Data Experience team, you'll help us maintain accurate, good quality data that meets our compliance requirements. This includes customer, commercial, financial, supplier, and product and supply data. You'll collaborate with our central and market teams and with the other GBO areas, playing a vital role in driving continuous improvement of our data quality. And you'll be celebrated for making our data processes as smooth and efficient as possible.

Employee Experience

In this team, you'll play a critical role in supporting our employees from onboarding to offboarding, including payroll and annual reward cycles, resource planning and learning and development. And if you join our helpdesk agents, you'll be on hand to help with HR enquiries, policies, and Workday. Every day, you'll get to collaborate with and learn from talented colleagues around the world.

Supplier Experience

Our Supplier Experience team delivers a seamless process for our vendors and employee partners across the business from initial sourcing through to procurement, invoice management and payments. You'll support every step of the way, from handling queries, ensuring payments are paid on time and assisting with travel and expense management. Your passion and ideas will be celebrated as you help us to become the customer of choice for our vendors.

Commercial Experience

You'll have a varied and exciting role driving our commercial activity, including customer orders and billing, managing credit risk processes, collecting and allocating cash, and managing disputes, returns and reimbursements. By making our processes as efficient as possible for our markets and customers, you'll help shape our business and enjoy career-defining opportunities.

Finance Experience

As part of the Finance Experience team, you'll provide insight into the company's financial performance, helping inform our management team's strategic planning and decision-making. This team covers the breadth of finance and accounting management processes, including the preparation of financial statements, accounting activities for fixed assets, inventory and inter company, and management of month end closing activities. In this role, you'll get all the support and tools you need to reach your fullest potential.

Forecasting, Planning and Analytical Experience

FP&A Experience provides oversight on financial activities and controls including management and external reporting and financial planning and analysis. From the interpretation of financial data, the coordination and management of financial reporting, to the management of the P&L, in joining, you’ll help to deliver strategic solutions that increase insight and transparency and drive business performance. At market and regional level. you'll support decision making through expert guidance, automatisation and innovation as you help to unlock growth opportunities.

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