Job - Executive - Quality Assurance

Job Title

Executive - Quality Assurance

About the Function:

Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 30,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations.

Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We’re committed to realising our ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture

About the Role

Job Title: Executive -Quality Assurance

Level: 6

Current Sub-Level:6 (6C)

Qualifications and Experience Required:

·Graduate/Postgraduate in chemistry/Biotechnology/Food Technology/Microbiology/DIFAT

Experience:

··Minimum 0-2 years’ experience in FMCG (Brewery/Beverage/ food/distillery or in Laboratory Management /QA/QC role) 

·Hands on experience in titration / analysis / evaluation techniques.

·Hands on experience in handling lab equipment and its maintenance and calibration

· Knowledge of Excel, Word, PowerPoint.

··Exposure in FSMS/IMS systems Hands on experience in Spirit processing and bottling.

Context/Scope: This role primarily focuses on practical, day-to-day tasks related to Quality Assurance, ensuring that products meet defined quality standards, customer expectations, and regulatory compliance.

Purpose of Position:

The prime function of this role is to:

Support the QA Head in the effective functioning of the QA department in alignment with defined quality systems.

• Evaluate incoming raw materials, intermediates, and finished products.

• Conduct routine testing of processed and incoming goods.

• Calibrate and maintain inspection, measuring, and testing equipment.

• Ensure raw and packaging materials meet defined standards.

• Perform monthly quality trend analysis and drive improvement actions.

• Utilize statistical tools to evaluate trends and ensure consistency in quality.

• Ensure proper FSMS and IMS documentation.

• Conduct line inspections and ensure SOP compliance.

• Maintain lab records and documentation in accordance with ISO, FSSAI, and Excise standards.

• Assist with chemical and microbiological sampling and analysis.

• Support regulatory audits and inspections by maintaining accurate documentation.

• Escalate deviations and non-conformities to seniors promptly.

Decision Making Authority:

Decision Expected

·Compliance Decisions: Ensuring all products compliance with relevant legislation and internal quality standards.

·Quality Improvement Initiatives: Identifying areas for improvement in product quality and implementing initiatives to enhance food safety and quality across the supply chain.

·Training Programs: Execution of training programs for employees as per defined standard and calendar.

·Incident Management: Highlight the incidents or breaches of quality standards, including reporting through established channels like line managers or business integrity teams.

Recommendations Expected

·       Understand and implement Quality Assurances standards at unit.

·       Understand and meets audit requirements.

·       Regular interaction with internal stakeholders like production manager, Supply chain and external stakeholders like vendors.

Financial Accountability (Budget/Revenue)

• Budget Management: Ensure activities are conducted within allocated QA budgets.

• Cost Efficiency: Optimize resources without compromising quality.

• Revenue Protection: Maintain product quality to avoid losses from recalls or regulatory issues.

• Investment in Systems: Utilize resources for system improvements to enhance food safety and quality.

Market/Function Complexity:

•Upholding Standards: Follow and implement Manex standards.

• Performance Management: Track KPIs and drive corrective actions.

• Continuous Improvement: Embrace change and constantly look for improvement opportunities.

Leadership Responsibilities.

• Win through Execution: Deliver results in a dynamic environment.

• Inspire through Purpose: Demonstrate and communicate purpose-driven work.

• Shape the Future: Align with long-term goals of the organization.

• Invest in Talent: Support development of internal capabilities.

Top 3-5 Accountabilities:

·       Blueprint strategy, code of conduct and Safety policy at market/site.

·       Ensure that any improvements implemented are standardized and sustained within operational teams.

·       Engage with the Daily Operational Review meetings to provide expert analysis of performance and improvement opportunities.

·       On call to respond to emergencies at the plant.

·       Develop, implement, and monitor laboratory and process control procedures and standards to drive food safety and quality goals to drive end to end customer satisfaction.

·       Execute activities related to HACCP, FSSC22000, ISO 45001, IMS and EHS. Ensuring systems are maintained and drive improvements in area of accountability, including participation in audits.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.