Addressing human rights and security challenges in our complex environments

Case study

We use private security personnel at our Guinness operation in Cameroon. Although they had been trained to operate in line with our Code of Business Conduct and human rights policy, a confidential SpeakUp report identified that staff were unable to take annual leave and were working unacceptably long hours. This is in direct breach of our Code.

We expect our suppliers to promote the principles of our Code within their own organisations and throughout their own supply chain, and to be able to verify this. Disciplinary action was taken against the security firm for breach of contract, while supplementary training provided for line managers and senior leaders at the location now ensures security personnel operate within the global policies and procedures they are expected to follow.