Experience Support Assistant

Are you passionate about giving great customer service and creating memorable experiences?

The Experience Support Assistants play a critical role in the overall operations at Johnnie Walker Princes Street. The team carry out a multitude of back of house tasks to keep operations running smoothly, including preparation, set-up, and organising equipment and supplies, to enable the experience team to provide a world-class visitor experience.

You will play a pivotal role in ensuring the operations run seamlessly within Johnnie Walker Princes Street. This will involve working with all our departments (F&B, Retail & Experience Operations) to ensure that we are providing world-class experiences for our guests. You will be responsible for receiving deliveries, organising and replenishing stock, ensuring all back-office operations are complete and ensure visitor facing areas are presentable and in order.

To be successful, you’ll have strong communication and organisational skills, preferably, having worked in the retail or hospitality industry. Alongside an ability to work to high standards in a fast-paced environment, guided by a customer-first mindset. You will have a high level or organisational skills in order to follow all established operating procedures to exceed operation requirements and ensure visitors and staff receive the highest standard of quality, safety and service levels at all times.

In return, not only do we offer a great reward & benefits package, we’ll also provide you with excellent training and career development opportunities, setting you up for a fantastic career with Johnnie Walker and Diageo.

At Johnnie Walker Princes Street we believe in celebrating life, every day, everywhere, and we can offer you flexibility with a range of shift and working patterns available.

We are welcoming visitors from all over the world, so, if you’re able to speak multiple languages in addition to fluent English then please let us know in your application.

Full-time and part-time permanent opportunities available.