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Concierge

Our Concierge team will greet visitors from around the world and be the welcoming face of our world class visitor experience at Johnnie Walker Princes Street.

You’ll be responsible for ticketing, admission and information services, and play a key role at the starting point of the Johnnie Walker brand home experience. You’ll engage with visitors at the beginning of their journey on both an individual and group basis, interpreting customer interests and providing information to create a personalised experience.

Johnnie Walker Princes Street will be the gateway to whisky experiences across Scotland and you’ll help our guests to create their journey.

To be successful, you’ll need great customer service skills, preferably, having worked in the retail or hospitality industry. Alongside strong interpersonal and communication skills, you’ll be a natural presenter with the ability to tell engaging stories and you’ll develop your whisky knowledge to educate and inspire every visitor.

In return, not only do we offer a great reward & benefits package, we’ll also provide you with excellent training and career development opportunities, setting you up for a fantastic career with Johnnie Walker and Diageo.

At Johnnie Walker Princes Street we believe in celebrating life, every day, everywhere, and we can offer you flexibility with a range of shift and working patterns available.

We’ll be welcoming visitors from all over the world, so, if you’re able to speak multiple languages in addition to fluent English then please let us know in your application.

Applications are now open for our Concierge roles at Johnnie Walker Princes Street.

Apply here